100% of people have had terrible customer service. AI is about to fix that. Finally. Customer service researcher Rick Delisi spent 20+ years documenting WHY service sucks—and now Glia's AI-for-all platform is solving it in seconds. In Episode 240, Rick explains: ◼️ Why 50% of customer inquiries don't need humans anymore ◼️ How AI gives reps "superpowers" for complex issues ◼️ The ONE question that predicts customer loyalty (it's NOT satisfaction) ◼️ Why voice AI works even for skeptical Baby Boomers Bad service is a choice. This is how you eliminate it. Watch the full episode: https://jayhunt.social/drop-the-mic/ #CustomerService #AITools #CustomerExperience #BusinessGrowth #TechInnovation
source https://www.youtube.com/shorts/9LO5IzwNjHI
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