AI vs Human Customer Service

Would you rather talk to AI that answers in 10 seconds or wait 45 minutes for a human? Rick Delisi explains why AI customer service is winning.

source https://www.youtube.com/shorts/YYhINSx4hkw

AI Marketing Automation for Small Business: Turn Dead Leads Into Sales with AI in 2026

Discover how to use AI marketing automation to reactivate dead leads and generate sales 24/7. Rob Pacinelli shares 23 years of agency insights on AI video, custom GPT, and automated lead generation. Rob Pacinelli, VP of The Best Media with 23 years of digital marketing experience, reveals how business owners can leverage AI marketing automation to convert dead leads into paying customers without hiring more staff. In this episode, you'll discover: ✅ AI Lead Reactivation System – How "Sales Androids" converted 319 dead leads into $49,000 in closed sales (case study breakdown at 21:15) ✅ AI Video Marketing Made Simple – Step-by-step workflow using Sora, HeyGen, and Runway to create professional videos without videographers (26:42) ✅ Custom GPT for Business – Build your AI clone to handle customer service, lead qualification, and content creation 24/7 (24:08) ✅ Agency Scaling Secrets – Why paying experts more actually saves money after managing 70+ employees (11:47) ✅ Notebook LM Strategy – Extract your brand voice and automate content creation across all platforms (43:15) Perfect for: Small business owners, digital marketing agencies, entrepreneurs, and marketing managers looking to implement AI without technical expertise. 🎯 KEY TIMESTAMPS (Optimized for Watch Time) AI Marketing Strategy: 00:00 – Introduction: AI for small business owners 21:15 – Sales Android lead reactivation explained 24:08 – Building your custom GPT business assistant AI Video Production: 26:42 – Sora + HeyGen + Runway workflow tutorial 29:33 – Creating videos from just 2 photos 32:17 – Overcoming AI content restrictions (prompt hacks) 37:44 – Will AI replace videographers? The truth Business & Hiring Lessons: 11:47 – Why hiring experts beats training beginners 14:23 – Managing 70-80 employees: Key takeaways 16:45 – Client retention in the AI age 🔥 FEATURED AI TOOLS & PLATFORMS AI Video Creation: Sora – AI video generation from text/images HeyGen – AI avatars and spokesperson videos Runway – AI video editing and effects AI Business Automation: Custom GPT – Build your AI business assistant ChatGPT – Content creation and customer service Notebook LM – Brand voice extraction and repurposing Lead Generation: Sales Android – 24/7 automated lead reactivation AI chatbots – Qualify leads while you sleep 💡 WHAT YOU'LL LEARN For Small Business Owners: → How to automate lead follow-up without hiring salespeople → Create professional marketing videos in minutes, not days → Build AI systems that work 24/7 (even while you sleep) → Scale your business without proportionally scaling headcount For Marketing Agencies: → Deliver client results faster using AI automation → Increase profit margins by reducing training costs → Differentiate your services with AI-powered solutions → Handle more clients with the same team size For Entrepreneurs: → Bootstrap your business using AI instead of employees → Compete with larger competitors using automation → Reduce marketing costs by 60-80% with AI tools → Test and validate ideas faster with AI assistance Connect with Rob: 🌐 Website: https://thebestmedia.com 📧 Email: roberto@thebestmedia.com 💼 LinkedIn: /in/roberto-pacinelli 📱 Services: AI Lead Reactivation, Custom GPT Development, AI Video Production 🎙️ ABOUT DROP THE MIC PODCAST Drop The Mic explores how digital marketing meets AI, automation, and storytelling. Host Jason Hunt interviews entrepreneurs, agency owners, and marketing leaders who share tactical strategies for business growth in the AI era. Subscribe for weekly episodes on: ✔️ AI marketing automation and implementation ✔️ Digital marketing strategies that drive ROI ✔️ Business growth and scaling tactics ✔️ Agency management and operations ✔️ Content creation and personal branding 🔴 Subscribe: https://www.youtube.com/@AmplifyYourBrand 📱 Join Our Community: https://skool.com/ayb 🎯 Free Resources: AI tools, templates, and strategies Facebook:  https://www.facebook.com/huntspeaks Instagram:  https://www.instagram.com/jayhuntofficial TikTok: https://www.tiktok.com/@jayhuntofficial Twitter: https://twitter.com/jayhuntofficial LinkedIn: https://www.linkedin.com/in/socialmediaspeaker/ Website: ⁠[https://jayhunt.social](https://jayhunt.social/)

source https://www.youtube.com/watch?v=Fv60ptqudVo

The Exact Meta Campaign Optimization I'm Using Right Now

Want to know what's actually working in Meta advertising right now? I'm breaking down my exact optimization process for our local SEO lead generation campaigns; no fluff, just what I'm doing in the trenches. In this video, you'll see: Why I'm running 50+ ads in a single ad set (and how to manage them) The metrics that actually matter when optimizing (hint: it's not just cost per lead) Why sequential ad serving means you shouldn't kill "expensive" ads too quickly The surprising truth about AI-generated content performance vs. real video My exact process for identifying winners and creating more of what works Key Takeaway: Meta's algorithm is smarter than you think. When you give it an abundance of creative (10-50 ads in one ad set), it'll serve them sequentially to the right people. That "expensive" ad at $265 per lead? It might be the first touchpoint that leads to your $43 conversion. Real Results Shown: ✅ 57 total ads running in one campaign ✅ Best performing ad: 33 leads and counting ✅ Mix of video, images, carousels, and multiple aspect ratios ✅ Open targeting (letting Meta do the heavy lifting) What I'm Looking For When Optimizing: CTR (Click-Through Rate) - Shows creative engagement CPC (Cost Per Click) - Combined with CTR tells the story Impressions + Reach - High volume with no action = shut it off Lead quality context - Not just the cost Pro Tip: Stop creating one-off ads. Request batches of 10 fresh creatives monthly with a mix of formats—videos, images, carousels, stories (9:16), reels (4:5), and square/landscape. Let the algorithm test and optimize. I'm also sharing why local community-focused creative (like my downtown Guelph video) crushes generic content, and how to systematically identify your winners to create more of what's actually moving the needle. This isn't theory. These are campaigns I'm running right now for Merged Media and our clients. If you're spending money on Meta ads and not optimizing this way, you're leaving leads (and money) on the table. TIMESTAMPS: 0:00 - Intro: How I'm optimizing Meta campaigns in 2025 0:15 - Inside the campaign: 57 ads, one ad set strategy 0:45 - The metrics that matter (and which ones don't) 1:20 - Why sequential ad serving changes everything 2:10 - When to kill underperforming ads (and when NOT to) 3:00 - AI-generated content vs. real video: What's working 3:45 - My optimization process: Identify winners, create variations 4:30 - Creative strategy: Mix formats, sizes, and messaging RELATED VIDEOS: https://youtu.be/709luWDz_XI 👉 Want help running campaigns like this? Merged Media specializes in AI-powered marketing for service-based businesses. Check out Merged.ca or drop a comment below. #MetaAds #FacebookAds #LeadGeneration #DigitalMarketing #MetaAdvertising #FacebookAdvertising #PaidSocial #LeadGen #MarketingStrategy #AdOptimization #MetaAdsManager #SocialMediaMarketing #OnlineAdvertising #LocalSEO #SmallBusinessMarketing #AdCampaigns #PerformanceMarketing If this was helpful, hit that like button and subscribe for more real-world marketing strategies that actually work. No BS, just results. Facebook:  https://www.facebook.com/huntspeaks Instagram:  https://www.instagram.com/jayhuntofficial TikTok: https://www.tiktok.com/@jayhuntofficial Twitter: https://twitter.com/jayhuntofficial LinkedIn: https://www.linkedin.com/in/socialmediaspeaker/ Website: ⁠[https://jayhunt.social](https://jayhunt.social/) Your growth accelerates when you’re with the right people, connect inside Amplify Your Brand Community 👉 https://www.skool.com/ayb

source https://www.youtube.com/watch?v=TSw5Y9MPtWc

Account managers who spend their day buried in reports and admin work are missing the entire poi...

Account managers: Stop writing reports manually. AI handles the admin. You handle the relationships. Clients pay for someone who cares, not perfect spreadsheets. Use AI for tasks. Save energy for lunch meetings. Figure this out or get replaced by the tools you refused to use.

source https://www.youtube.com/shorts/iSWjVAlBS70

Stop copying. Start creating. 💡

Your feed is full of people replicating the same content ideas. The same hooks. The same formats. The same messages with different faces. Here's the problem: replication makes you forgettable. Innovation makes you unforgettable. When you see a trend working and decide to copy it exactly, you're fighting for scraps. You're competing with everyone else doing the same thing. But when you innovate? You create the trend. You set the standard. You become the one everyone else copies. The best brands don't follow the playbook. They write it.

source https://www.youtube.com/shorts/RoOJUXF-Amc

Discover How This AI Tool Transforms Social Media Content Creation Instantly

Social media content creation just got 100X FASTER! Stop spending hours crafting posts when this AI tool transforms your ideas into scroll-stopping content in SECONDS. I'm revealing the game-changing AI that's making content creators obsolete (unless you learn how to use it)! 💡Full AI content revolution: https://youtu.be/i5qV0ZwexwY Your growth accelerates when you're with the right people, connect inside Amplify Your Brand Community 👉 https://www.skool.com/ayb #shorts #JasonHunt #AIContent #SocialMediaMarketing #ContentCreation #AITools #SocialMediaAutomation

source https://www.youtube.com/shorts/BVxhSDlO4cQ

Mastering the Marketing Mix: Nick's Guide to blending short and long-term strategies

Short-term wins OR long-term growth? WRONG - you need BOTH! Nick mastered the marketing mix that most businesses completely botch. I'm breaking down his exact framework for balancing quick wins with sustainable growth so you're never choosing between today's revenue and tomorrow's empire! 🎯Full marketing mix mastery: https://youtu.be/Bh-afWpgtWY Your growth accelerates when you're with the right people, connect inside Amplify Your Brand Community 👉 https://www.skool.com/ayb #shorts #JasonHunt #MarketingStrategy #MarketingMix #BusinessGrowth #LongTermStrategy #ShortTermWins

source https://www.youtube.com/shorts/1AOBk37XbxM